Client-Focused Banking Specialist

JPMorganChase; Michigan; On-site; USD 38,000 - 60,000; Full time

Job summary

JPMorganChase is seeking an Associate Banker in Michigan to welcome clients, open accounts, and deliver personalized service using Chase digital tools. You will educate customers on self-service options and collaborate with branch teammates to meet financial goals.

The role emphasizes empathetic communication, relationship building, and adherence to banking regulations. A strong customer-service mindset is essential for success.

Qualifications

• Customer service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to learn products, services, and procedures quickly.
• Strong communication and interpersonal skills.
• Ability to resolve client issues with attention to detail.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with tablets and queues.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com and ATMs.
• Build relationships by listening, asking questions, and partnering with branch teammates.
• Support branch operations and cash handling in line with policies.

Skills

Client first service

Relationship building

Clear communication

Attention to detail

Product knowledge learning

Issue resolution

Team collaboration

Education

High school diploma or GED

Job description

JPMorganChase is seeking an Associate Banker in Michigan to welcome clients, open accounts, and deliver personalized service using Chase digital tools. You will educate customers on self-service options and collaborate with branch teammates to meet financial goals.

The role emphasizes empathetic communication, relationship building, and adherence to banking regulations. A strong customer-service mindset is essential for success.