Banking Client Services Advisor

Parkstatebank; Grand Rapids (MN); On-site; USD 35,000 - 50,000; Full time

Job summary

A community bank in Grand Rapids, MN, is seeking a Client Service Specialist to deliver exceptional customer service and financial guidance. The successful candidate will assist clients with banking needs and account management while maintaining a strong knowledge of banking products. Applicants should have essential communication skills and preferably experience in customer-facing roles, specifically in banking or retail. The position also ensures compliance with banking regulations and fosters strong client relationships.

Qualifications

• 1-2 years working in a customer-facing capacity, specifically in banking or retail.
• Education or certifications related to customer service or retail management is a plus.
• Knowledge of banking products, services, and regulatory compliance.

Responsibilities

• Provide exceptional and personalized service to every client.
• Engage with clients to understand their financial needs and goals.
• Assist clients with account openings, closures, updates, and general inquiries.

Skills

Communication skills

Customer service

Problem-solving skills

Education

High school diploma or equivalent

Job description

A community bank in Grand Rapids, MN, is seeking a Client Service Specialist to deliver exceptional customer service and financial guidance. The successful candidate will assist clients with banking needs and account management while maintaining a strong knowledge of banking products. Applicants should have essential communication skills and preferably experience in customer-facing roles, specifically in banking or retail. The position also ensures compliance with banking regulations and fosters strong client relationships.