Client-First Banking Associate: Tech-Savvy, Service-Oriented

Aumni; Los Angeles (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted client relationships at the branch in Los Angeles. You will help clients with everyday banking, explain digital tools, and support the branch in meeting its goals while adhering to all policies and regulatory requirements.

The role emphasizes hospitality, teamwork, and a proactive approach to client care. Experience in customer service and strong communication are valued, along with the ability to

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to quickly and effectively learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet and queue system.
• Exceed client expectations by servicing accounts and opening new accounts in compliance with policies and regulatory requirements.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App, Chase.com, and ATMs.

Skills

Client service experience

Strong communication

Team collaboration

Technology-savvy

Education

High school diploma or GED equivalent

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted client relationships at the branch in Los Angeles. You will help clients with everyday banking, explain digital tools, and support the branch in meeting its goals while adhering to all policies and regulatory requirements.

The role emphasizes hospitality, teamwork, and a proactive approach to client care. Experience in customer service and strong communication are valued, along with the ability to