Client-First Banking Associate | Relationship Builder

JPMorganChase; South Pasadena (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorganChase in California is seeking an Associate Banker to deliver welcoming, attentive service and build trusted client relationships. You will promote product knowledge, guide customers through digital banking tools, and collaborate with team members to meet financial goals.

The role emphasizes hospitality, brand representation, and using cutting-edge financial technology to create exceptional client experiences at the branch level.

Qualifications

• High school diploma or GED required.
• Able to deliver attentive, friendly client service.
• Ability to build trusted relationships with clients.
• Strong communication and active listening skills.
• Willingness to learn JPMorganChase products and services.

Responsibilities

• Welcome clients and greet them warmly to create a friendly branch environment.
• Provide account servicing, open new accounts, and adhere to policies and regulatory requirements.
• Educate clients on day-to-day banking and technology options (mobile app, online banking, ATMs).
• Build relationships by listening, asking questions, and collaborating with the team to meet goals.
• Assist with branch operations and cash handling while following bank procedures.

Skills

Client service

Relationship building

Communication

Attention to detail

Teamwork

Product knowledge

Learning agility

Education

High school diploma or GED

Job description

JPMorganChase in California is seeking an Associate Banker to deliver welcoming, attentive service and build trusted client relationships. You will promote product knowledge, guide customers through digital banking tools, and collaborate with team members to meet financial goals.

The role emphasizes hospitality, brand representation, and using cutting-edge financial technology to create exceptional client experiences at the branch level.