Client-First Banker: Relationship-Centric & Tech-Savvy

JPMorganChase; Waco (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

JPMorgan Chase seeks an Associate Banker to welcome clients, open and service accounts, and guide customers through digital banking options. You will build trusted relationships, educate clients on products, and work with the team to meet branch goals.

The role emphasizes hospitality, compliance, and a proactive approach to helping clients achieve their financial objectives in a busy branch environment.

Qualifications

• High school diploma or GED required or equivalent.
• Strong customer service mindset with empathy and listening skills.
• Ability to build trusted client relationships and explain products clearly.
• Comfort with technology and digital banking tools.
• Detail oriented, with accuracy in transactions and records.
• Willingness to learn and collaborate with branch teammates.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, open new accounts, and ensure regulatory compliance.
• Educate clients on digital channels like mobile app and websites.
• Build meaningful client relationships and help customers achieve goals.
• Assist with branch operations and cash devices following policies.

Skills

Customer service

Communication

Relationship building

Attention to detail

Teamwork

Product knowledge

Technology savvy

Learning ability

Education

High school diploma or GED

Job description

JPMorgan Chase seeks an Associate Banker to welcome clients, open and service accounts, and guide customers through digital banking options. You will build trusted relationships, educate clients on products, and work with the team to meet branch goals.

The role emphasizes hospitality, compliance, and a proactive approach to helping clients achieve their financial objectives in a busy branch environment.