Banking Associate: Build Relationships & Tech-Savvy Service

JPMorgan Chase & Co.; Tampa (FL); On-site; USD 40,000 - 52,000; Full time

Job summary

JPMorgan Chase & Co. in Tampa, FL, is seeking an Associate Banker to deliver welcoming, high-quality service as the first point of contact for clients in a busy branch.

The role focuses on building trusted relationships, explaining products and solutions, and guiding customers through digital tools like Chase Mobile App and online banking to help them reach their financial goals. You will work with branch teammates to maintain compliance, handle transactions, and ensure a seamless client

Qualifications

• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships.
• Ability to engage clients and understand needs.
• Ability to resolve client issues with attention to detail.
• Ability to learn products, services, and procedures quickly.
• Client service experience or comparable experience.
• High school diploma or GED.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Exceed expectations by servicing accounts and opening new accounts in compliance with policies and regulations.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge with the team.
• Perform branch operations and assist with cash handling and ATM management in line with bank policies.

Skills

Client service

Relationship building

Effective communication

Teamwork

Digital banking tools

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Tampa, FL, is seeking an Associate Banker to deliver welcoming, high-quality service as the first point of contact for clients in a busy branch.

The role focuses on building trusted relationships, explaining products and solutions, and guiding customers through digital tools like Chase Mobile App and online banking to help them reach their financial goals. You will work with branch teammates to maintain compliance, handle transactions, and ensure a seamless client