Client-First Banking Associate

JPMorgan Chase & Co.; Springfield (IL); On-site; USD 21,000 - 34,000; Full time

Job summary

JPMorgan Chase & Co. in Springfield, IL, is seeking an Associate Banker for the Springfield East Branch to deliver welcoming service and build trusted relationships with clients. You will use digital tools and friendly assistance to support banking needs and help clients reach their financial goals.

This full‑time role requires a high school diploma or GED and offers growth within a leading financial services firm that values inclusion and customer‑centric service.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.
• Ability to quickly and effectively learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and directing them to services.
• Open new accounts and perform account servicing while following policies and procedures.
• Educate clients on digital banking tools like the Chase Mobile App and online platforms.
• Build relationships with clients by listening, asking questions, and offering solutions.
• Assist with branch operations and cash-handling tasks in accordance with bank policies.

Skills

Client service

Relationship building

Communication

Teamwork

Empathy

Problem solving

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Springfield, IL, is seeking an Associate Banker for the Springfield East Branch to deliver welcoming service and build trusted relationships with clients. You will use digital tools and friendly assistance to support banking needs and help clients reach their financial goals.

This full‑time role requires a high school diploma or GED and offers growth within a leading financial services firm that values inclusion and customer‑centric service.