Client-First Banking Associate

JPMorganChase; Lakeway (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorganChase is seeking an Associate Banker to deliver exceptional service and solutions in a branch setting. You will greet clients, open accounts, and guide them through digital banking tools with a focus on their financial goals.

This role requires strong client interaction skills, the ability to build lasting relationships, and collaborative teamwork to meet branch targets and regulatory standards. A high school diploma or GED is required, with on-site branch work and daily customer

Qualifications

• Provide attentive, welcoming client service and build trust with every guest.
• Ability to build trusted relationships through empathetic interactions with clients.
• Communicate clearly to understand and meet client needs and provide solutions.
• Learn products and procedures quickly to assist clients effectively.
• Education: High school diploma or GED required.

Responsibilities

• Greet clients and create a welcoming environment, manage lobby flow, schedule meetings.
• Serve existing accounts and open new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital tools (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Support branch operations, including cash devices, while following bank policies.

Skills

Client service

Client engagement

Relationship building

Communication

Team collaboration

Product/tech understanding

Education

High school diploma or GED

Job description

JPMorganChase is seeking an Associate Banker to deliver exceptional service and solutions in a branch setting. You will greet clients, open accounts, and guide them through digital banking tools with a focus on their financial goals.

This role requires strong client interaction skills, the ability to build lasting relationships, and collaborative teamwork to meet branch targets and regulatory standards. A high school diploma or GED is required, with on-site branch work and daily customer