Client-First Banking Associate

JPMorganChase

Columbus (OH)

On-site

USD 40,000 - 55,000

Full time

6 days ago

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Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, manage lobby flow, and help them with everyday transactions while promoting Chase digital tools.

You will build trusted relationships by listening, asking questions, and providing product solutions. As part of the team, you will support opening new accounts, educate customers on technology options, and handle branch operations in compliance with policies, aiming to meet

Qualifications

Ability to put clients first and exceed expectations.
Ability to build trusted relationships with clients.
Ability to engage clients with clear, polite communication.
Ability to resolve client issues quickly with attention to detail.
Ability to collaborate as a team to deliver seamless service.

Responsibilities

Create a welcoming environment by greeting clients and managing lobby flow.
Assist with day-to-day transactions and open new accounts while following policies and regulations.
Educate clients on Chase self-service options (Chase Mobile App, Chase.com, ATMs).
Build meaningful relationships by listening, asking questions, and sharing product knowledge.
Perform branch operations, including cash devices, while adhering to bank policies.