Client-First Banking Associate

Aumni; Longmeadow (MA); On-site; USD 38,000 - 46,000; Full time

Job summary

Chase is hiring an Associate Banker to deliver hospitality and financial guidance in our Massachusetts branch. You will welcome clients, guide them through account openings and servicing, and promote digital banking solutions such as the Chase Mobile App and Chase.com.

In this role you will build trusted relationships, listen actively to client needs, and collaborate with the branch team to help customers achieve their financial goals while adhering to regulatory requirements.

Qualifications

• Client-first mindset with ability to deliver attentive service.
• Build trusted relationships and demonstrate genuine care.
• Ability to clearly communicate and understand client needs.
• Resolve client issues with attention to detail and courtesy.
• Collaborate with branch teammates to provide seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following policies.
• Educate clients on digital banking tools like Chase Mobile App and Chase.com.
• Build meaningful relationships through active listening and product knowledge.
• Perform branch operations in line with bank policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Learning agility

Product knowledge

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to deliver hospitality and financial guidance in our Massachusetts branch. You will welcome clients, guide them through account openings and servicing, and promote digital banking solutions such as the Chase Mobile App and Chase.com.

In this role you will build trusted relationships, listen actively to client needs, and collaborate with the branch team to help customers achieve their financial goals while adhering to regulatory requirements.