Client-First Banker Associate | Tech-Savvy & Growth

Fairygodboss; Nashville (TN); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Health care coverage

Retirement plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver hospitality, build trusted client relationships, and educate customers on Chase’s digital banking tools. You will greet clients, manage lobby flow, and help with account services in a compliant, service-driven environment.

The role emphasizes empathy, clear communication, and the ability to learn products quickly while supporting branch operations and cash handling as needed.

Qualifications

• High school diploma or GED required.
• Customer service experience.
• Strong communication and empathy.
• Ability to learn products and procedures quickly.
• Cash handling experience preferred.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and opening new accounts while complying with policies and regulations.
• Educate clients on day-to-day banking and digital tools.
• Build relationships by listening and cross-selling solutions.
• Perform branch operations and cash handling in line with policies.

Skills

Client service

Relationship building

Communication

Empathy

Tech-savviness

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATM network

Job description

Chase is seeking an Associate Banker to deliver hospitality, build trusted client relationships, and educate customers on Chase’s digital banking tools. You will greet clients, manage lobby flow, and help with account services in a compliant, service-driven environment.

The role emphasizes empathy, clear communication, and the ability to learn products quickly while supporting branch operations and cash handling as needed.