Client-First Banker: Tech-Savvy Relationship Builder

JPMorgan Chase & Co.; Wichita (KS); On-site; USD 38,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. in Wichita, KS is seeking an Associate Banker to deliver warm, professional service and help clients meet their financial goals.

You will greet clients, open accounts, and guide them through digital banking options while upholding regulatory requirements. This role emphasizes building trusted relationships, learning our products quickly, and collaborating with branch teammates to provide seamless solutions in a fast-paced environment.

Qualifications

• Client service experience or comparable experience.
• Ability to quickly and accurately learn products, services, and procedures.
• Ability to greet clients and create a welcoming environment.
• Strong communication and listening skills.
• Cash handling experience is preferred.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow, using a tablet to check in and schedule meetings.
• Exceed client expectations by servicing accounts and opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital options like Chase Mobile App, Chase.com, and ATMs.
• Build trusted relationships by listening, asking questions, and sharing product knowledge with clients and teammates.
• Perform branch operations and cash handling in line with bank policies and procedures.

Skills

Client service

Relationship building

Communication

Problem resolution

Teamwork

Product knowledge

Learning quickly

Attention to detail

Cash handling

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Wichita, KS is seeking an Associate Banker to deliver warm, professional service and help clients meet their financial goals.

You will greet clients, open accounts, and guide them through digital banking options while upholding regulatory requirements. This role emphasizes building trusted relationships, learning our products quickly, and collaborating with branch teammates to provide seamless solutions in a fast-paced environment.