Client-First Banker: Tech-Savvy Relationship Builder

JPMorgan Chase; McKinney (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase, part of JPMorgan Chase, is seeking an Associate Banker to deliver welcoming, friendly service and use our banking solutions to help clients achieve their financial goals. You will greet clients, open new accounts, and guide them through digital channels like Chase Mobile and Chase.com.

The role emphasizes building trusted relationships, listening to client needs, collaborating with branch teammates, and adhering to policies and procedures while providing accurate, customer-first service.

Qualifications

• Client service experience or comparable experience.
• Ability to quickly learn products, services, and procedures.
• Strong interpersonal skills with a focus on customer satisfaction.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow while using digital tools.
• Provide account servicing and maintenance, and assist with opening new accounts in compliance with policies.
• Educate clients on day-to-day banking transactions and the Chase digital channels (Chase Mobile App, Chase.com, ATMs).
• Build trusted relationships through active listening, empathy, and product knowledge, partnering with team members to meet client financial goals.
• Perform branch operations in adherence with bank policies and procedures.

Skills

Client service

Relationship building

Communication

Teamwork

Tech aptitude

Education

High school diploma or GED

Job description

Chase, part of JPMorgan Chase, is seeking an Associate Banker to deliver welcoming, friendly service and use our banking solutions to help clients achieve their financial goals. You will greet clients, open new accounts, and guide them through digital channels like Chase Mobile and Chase.com.

The role emphasizes building trusted relationships, listening to client needs, collaborating with branch teammates, and adhering to policies and procedures while providing accurate, customer-first service.