Client-First Banker: Tech-Savvy Relationship Expert

JPMorgan Chase; Bloomfield Hills (MI); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health care coverage

On-site wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase in Bloomfield Hills, MI is seeking an Associate Banker to deliver welcoming, attentive service and help clients achieve their financial goals.

You will open new accounts, service existing ones, educate clients on Chase mobile and online banking, and collaborate with the branch team to meet targets.

Join a diverse, inclusive culture with opportunities to grow while handling branch operations and cash handling in compliance with policies.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Open new accounts and service existing accounts while following policies and requirements.
• Educate clients on day-to-day banking and digital channels like Chase Mobile App and Chase.com.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and cash handling in line with bank policies and procedures.

Skills

Client service

Relationship building

Communication

Problem resolution

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase in Bloomfield Hills, MI is seeking an Associate Banker to deliver welcoming, attentive service and help clients achieve their financial goals.

You will open new accounts, service existing ones, educate clients on Chase mobile and online banking, and collaborate with the branch team to meet targets.

Join a diverse, inclusive culture with opportunities to grow while handling branch operations and cash handling in compliance with policies.