Client-First Banker | Tech-Savvy Branch Concierge

JPMorgan Chase & Co.; Ormond Beach (FL); On-site; USD 40,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and represent our brand in the branch. You will greet clients, assist with daily transactions, and introduce them to Chase digital tools.

In this role, you will build trusted relationships, educate customers on products, process account openings, and collaborate with the team to ensure a seamless, secure banking experience.

Qualifications

• Ability to put clients first and deliver attentive, friendly service.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork.
• Ability to quickly learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts.
• Educate clients on day-to-day banking and technology self-service options.
• Build relationships by listening, asking questions, and partnering with branch team.
• Perform branch operations, including cash devices while following policies.

Skills

Client focus

Relationship building

Communication

Problem solving

Team collaboration

Learning agility

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and represent our brand in the branch. You will greet clients, assist with daily transactions, and introduce them to Chase digital tools.

In this role, you will build trusted relationships, educate customers on products, process account openings, and collaborate with the team to ensure a seamless, secure banking experience.