Client-First Banker & Tech-Savvy Concierge

Next Frontier Capital; Asheboro (NC); On-site; USD 38,000 - 56,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in our branch network. You will greet clients, open accounts, and educate customers on digital tools while maintaining compliance with policies. The role emphasizes relationship building and proactive service to help clients reach their financial goals.

As a member of the Consumer & Community Banking team, you will work with colleagues to ensure seamless service and meaningful outcomes for clients at the branch level.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to resolve client issues with attention to detail.
• Ability to work with a team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and directing them in the branch.
• Provide account servicing and maintenance, including opening new accounts, per bank policies.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships through active listening and product knowledge.
• Handle branch operations such as cash devices in alignment with policies.

Skills

Client-centric service

Clear communication

Team collaboration

Problem resolution

Technology literacy

Learning new products

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in our branch network. You will greet clients, open accounts, and educate customers on digital tools while maintaining compliance with policies. The role emphasizes relationship building and proactive service to help clients reach their financial goals.

As a member of the Consumer & Community Banking team, you will work with colleagues to ensure seamless service and meaningful outcomes for clients at the branch level.