Client-First Banker: Tech-Savvy Banking & Service

JPMorganChase; Boston (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorganChase's Chase branch in Boston is seeking an Associate Banker to welcome clients, deliver attentive service, manage lobby flow with tablets, and introduce the latest digital banking tools to support everyday transactions. You will build trusted relationships by listening, advising on accounts and services, opening new accounts, and guiding customers to Chase Mobile, Chase.com, and ATMs.

Working with the branch team, you’ll ensure compliance and a seamless experience that helps clients

Qualifications

• High school diploma or GED required.
• Strong customer service and interpersonal skills.
• Ability to learn products and procedures quickly.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Provide account servicing, maintenance, and open new accounts while following policies and laws.
• Educate clients on digital banking options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and assist with cash handling and equipment as needed.

Skills

Client service

Relationship building

Communication

Empathy

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

JPMorganChase's Chase branch in Boston is seeking an Associate Banker to welcome clients, deliver attentive service, manage lobby flow with tablets, and introduce the latest digital banking tools to support everyday transactions. You will build trusted relationships by listening, advising on accounts and services, opening new accounts, and guiding customers to Chase Mobile, Chase.com, and ATMs.

Working with the branch team, you’ll ensure compliance and a seamless experience that helps clients