Client-First Banker: Relationships & Tech Expert

JPMorganChase; Poway (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

JPMorganChase in Poway, CA is seeking an Associate Banker to welcome clients, open accounts, and provide everyday banking solutions using Chase Mobile and online tools. You will build trusted client relationships, understand financial goals, and collaborate with branch teammates to deliver tailored service while ensuring compliance and operational excellence.

You will use technology to simplify banking, educate customers on products, and support the branch's growth by creating memorable

Qualifications

• Ability to put clients first and exceed their expectations with friendly service.
• Ability to build trusted relationships through genuine care during interactions.
• Ability to engage clients and understand their needs with clear communication.
• Ability to rapidly learn products, services and procedures.
• Client service experience or comparable experience.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and perform account servicing while following policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening and collaborating with team members.
• Handle branch operations and cash devices in compliance with bank policies.

Skills

Client service

Relationship building

Communication

Team collaboration

Tech fluency

Cash handling

Education

High school diploma or GED

Job description

JPMorganChase in Poway, CA is seeking an Associate Banker to welcome clients, open accounts, and provide everyday banking solutions using Chase Mobile and online tools. You will build trusted client relationships, understand financial goals, and collaborate with branch teammates to deliver tailored service while ensuring compliance and operational excellence.

You will use technology to simplify banking, educate customers on products, and support the branch's growth by creating memorable