Client-First Banker: Relationships & Solutions

Aumni; Goodyear (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is hiring an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, manage lobby flow, open and service accounts, and educate customers on Chase digital tools such as the Mobile App and Chase.com.

You will build trusted relationships, listen carefully to client needs, and work with the branch team to help customers achieve their financial goals while complying with all policies and regulatory requirements.

Qualifications

• Client-first mindset; deliver attentive, friendly service.
• Build trusted relationships with clients.
• Learn products, services, and procedures quickly.
• High school diploma or GED is required.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and maintenance; open new accounts; comply with policies.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful client relationships through active listening and empathy; collaborate with branch team.
• Perform branch operations including cash handling devices while adhering to policies.

Skills

Client service

Relationship building

Communication

Problem solving

Product knowledge

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, manage lobby flow, open and service accounts, and educate customers on Chase digital tools such as the Mobile App and Chase.com.

You will build trusted relationships, listen carefully to client needs, and work with the branch team to help customers achieve their financial goals while complying with all policies and regulatory requirements.