Client-First Banker: Elevate the Banking Experience

Aumni; Orange (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, assist with accounts, and promote digital solutions like Chase Mobile App and Chase.com to help customers meet their financial goals.

In this role, you will build trusted relationships, work with the branch team, and ensure compliance with policies and procedures while delivering a welcoming, service‑driven environment.

Qualifications

• Provide attentive and friendly service to clients.
• Greet clients, manage lobby flow, schedule meetings.
• Assist with account servicing and onboarding.
• Educate clients on Chase Mobile App and online tools.
• Adhere to bank policies and regulatory requirements.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations with account servicing and onboarding.
• Educate clients on banking transactions and digital tools.
• Build relationships by listening, asking questions, and offering solutions.
• Perform branch operations in line with bank policies.

Skills

Client service experience

Strong communication

Relationship building

Attention to detail

Team collaboration

Tech adaptability

High school diploma or GED

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, assist with accounts, and promote digital solutions like Chase Mobile App and Chase.com to help customers meet their financial goals.

In this role, you will build trusted relationships, work with the branch team, and ensure compliance with policies and procedures while delivering a welcoming, service‑driven environment.