Customer-First Banker: Build Relationships & Tech Solutions

Aumni; Lancaster (Lancaster County); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open accounts, and guide them through digital banking tools while maintaining strict adherence to policies.

The role emphasizes relationship building, active listening, and teamwork to help clients achieve their financial goals. You will also support daily branch operations, including cash handling and servicing customer transactions, using Chase Mobile App, Chase.com, and

Qualifications

• High school diploma or GED required.
• Experience in client service or similar role.
• Ability to learn products and procedures quickly.

Responsibilities

• Greet clients, manage lobby, check in and schedule meetings.
• Open new accounts and service existing ones per policies.
• Assist with day-to-day banking transactions using Chase Mobile App, Chase.com and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Assist branch operations including cash devices while following procedures.

Skills

Client service

Relationship building

Communication skills

Problem solving

Team collaboration

Learn quickly

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet clients, open accounts, and guide them through digital banking tools while maintaining strict adherence to policies.

The role emphasizes relationship building, active listening, and teamwork to help clients achieve their financial goals. You will also support daily branch operations, including cash handling and servicing customer transactions, using Chase Mobile App, Chase.com, and