Client-First Banker: Relationship & Tech Solutions

JPMorganChase; Iowa City (IA); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase, a leading consumer banking brand, seeks an Associate Banker to deliver attentive service, open accounts, and guide clients through digital tools like Chase Mobile App. You will help clients achieve their financial goals while upholding bank policies and delivering a welcoming in-branch experience.

You will build trusted relationships through effective communication, active listening, and collaboration with the branch team to ensure a seamless service experience for diverse customers in

Qualifications

• Client-focused service approach with hospitality.
• Ability to build trusted client relationships.
• Clear, respectful communication with customers and teammates.
• Willingness to learn products, services and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through service options.
• Open and service accounts, while adhering to policies and regulatory requirements.
• Assist clients with day-to-day transactions and digital self-service tools.
• Build relationships by listening, asking questions, and offering product solutions.
• Support branch operations, including cash handling and adherence to procedures.

Skills

Client service

Relationship building

Communication

Team collaboration

Problem resolution

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

Chase, a leading consumer banking brand, seeks an Associate Banker to deliver attentive service, open accounts, and guide clients through digital tools like Chase Mobile App. You will help clients achieve their financial goals while upholding bank policies and delivering a welcoming in-branch experience.

You will build trusted relationships through effective communication, active listening, and collaboration with the branch team to ensure a seamless service experience for diverse customers in