Client-First Banker & Relationship Builder

JPMorgan Chase; Bartow (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

JPMorgan Chase in Florida is seeking an Associate Banker to welcome clients, explain banking solutions, and drive exceptional service using digital tools. You will build trusted relationships and help clients achieve their financial goals.

The role emphasizes hospitality, regulatory compliance, and teamwork with branch colleagues to ensure a smooth, memorable client experience and successful branch operations.

Qualifications

• High school diploma or GED required.
• Experience in customer service or financial services is preferred.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow with a tablet.
• Open new accounts and perform account servicing in compliance with policies and regulatory requirements.
• Educate clients on day-to-day banking transactions and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with team members to meet clients' financial goals.
• Perform branch operations responsibilities in line with bank policies and procedures.

Skills

Client service

Relationship building

Communication

Teamwork

Problem solving

Learning quickly

Education

High school diploma or GED

Job description

JPMorgan Chase in Florida is seeking an Associate Banker to welcome clients, explain banking solutions, and drive exceptional service using digital tools. You will build trusted relationships and help clients achieve their financial goals.

The role emphasizes hospitality, regulatory compliance, and teamwork with branch colleagues to ensure a smooth, memorable client experience and successful branch operations.