Client-First Banker: Tech-Savvy Relationship Builder

JPMorgan Chase & Co.; Miami (FL); On-site; USD 42,000 - 58,000; Full time

Job summary

JPMorgan Chase & Co. in Miami is seeking an Associate Banker to deliver exceptional client experiences with welcoming, attentive service and in-depth product knowledge.

You will greet clients, assist with accounts, and guide them through digital banking options, while collaborating with branch teammates to meet financial goals. The role emphasizes building trusted client relationships, understanding customers’ needs, and maintaining compliance with banking policies and procedures in a fast-paced

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Provide account servicing, maintenance, and new account openings in compliance with policies and regulatory requirements.
• Assist clients with day-to-day banking transactions and self-service tech (Chase Mobile App, Chase.com, ATMs).
• Build meaningful client relationships by listening, asking questions, and offering product solutions.
• Handle branch operations such as cash devices while following bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Miami is seeking an Associate Banker to deliver exceptional client experiences with welcoming, attentive service and in-depth product knowledge.

You will greet clients, assist with accounts, and guide them through digital banking options, while collaborating with branch teammates to meet financial goals. The role emphasizes building trusted client relationships, understanding customers’ needs, and maintaining compliance with banking policies and procedures in a fast-paced