Client-First Banker: Personal Banking & Tech Solutions

Next Frontier Capital; Monroe (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality and high service standards. You will build trusted relationships, educate clients on products, and support branch operations, while leveraging Chase Mobile App and Chase.com to meet client needs.

The role emphasizes client-centric service, teamwork, compliance with policies, and a friendly, inclusive atmosphere across the branch workforce. Training and diverse benefits accompany the position.

Qualifications

• Ability to put clients first and deliver attentive service.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear and polite communication.
• Ability to resolve client issues with attention to detail.
• Ability to work with a team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed expectations by servicing accounts and opening new accounts per policy.
• Assist clients with day-to-day transactions and using digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations including cash devices while following bank policies.

Skills

Client service

Relationship building

Communication skills

Problem solving

Team collaboration

Product knowledge

Learn quickly

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality and high service standards. You will build trusted relationships, educate clients on products, and support branch operations, while leveraging Chase Mobile App and Chase.com to meet client needs.

The role emphasizes client-centric service, teamwork, compliance with policies, and a friendly, inclusive atmosphere across the branch workforce. Training and diverse benefits accompany the position.