Client-First Banker Associate | Hospitality & Tech Solutions

J.P. Morgan; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality and technology-driven solutions. You will deliver concierge service, build relationships, and help clients achieve their financial goals by recommending products and guiding them through daily transactions.

The role emphasizes a welcoming branch environment, adherence to policies, and collaboration with the branch team to meet customer needs. Strong communication and client-service orientation are essential.

Qualifications

• Candidates must have client service experience or equivalent.
• Strong communication and interpersonal skills.
• Comfort with basic banking technology and self-service tools.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide routine account servicing while following policy.
• Assist clients with day-to-day banking and technology tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships through active listening and product knowledge sharing.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Tech literacy

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality and technology-driven solutions. You will deliver concierge service, build relationships, and help clients achieve their financial goals by recommending products and guiding them through daily transactions.

The role emphasizes a welcoming branch environment, adherence to policies, and collaboration with the branch team to meet customer needs. Strong communication and client-service orientation are essential.