Client-First Banker: Hospitality & Fintech Solutions

Aumni; Gilbert (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, high‑quality service and to build trusted client relationships in a Branch. You will help clients with daily banking, open accounts, and promote Chase digital solutions while adhering to all policies and standards.

As part of the branch team, you will handle operations, assist with cash devices, and ensure a seamless client experience. A strong client service mindset and teamwork are essential.

Qualifications

• Client-first mindset delivering attentive service.
• Ability to build trusted relationships and demonstrate care.
• Clear, polite communication to understand and help clients.
• Resolve client issues quickly with attention to detail.
• Collaborate with team to deliver seamless service with care.

Responsibilities

• Greet clients entering the branch and manage lobby flow.
• Open and service accounts while following policies and regulatory requirements.
• Assist clients with daily banking and self-service tools (mobile app, online, ATMs).
• Build relationships and partner with branch team to help clients reach goals.
• Handle branch operations including cash devices per bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Learning agility

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, high‑quality service and to build trusted client relationships in a Branch. You will help clients with daily banking, open accounts, and promote Chase digital solutions while adhering to all policies and standards.

As part of the branch team, you will handle operations, assist with cash devices, and ensure a seamless client experience. A strong client service mindset and teamwork are essential.