Client-First Banker: Deliver Seamless Banking Solutions

Fairygodboss; Akron (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with warmth and hospitality. You will greet clients as they enter the branch, welcome them, and use a tablet to manage lobby flow and scheduling, delivering a consistently friendly experience.

You will assist with account openings, servicing, and everyday transactions, while guiding clients to digital solutions like the Chase Mobile App. By listening attentively and collaborating with branch teammates, you will help clients achieve

Qualifications

• Ability to put clients first and deliver friendly, welcoming service.
• Build trusted relationships through genuine care.
• Engage clients with clear, polite communication.
• Resolve client issues quickly with attention to detail.
• Collaborate with team to deliver seamless service.
• Learn products, services, and procedures quickly.

Responsibilities

• Greet clients on entry and manage lobby flow using a tablet.
• Open new accounts and service existing ones in compliance with policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening and understanding client needs.
• Handle branch operations including cash devices per policies.

Skills

Hospitality & service

Relationship building

Effective communication

Problem solving

Team collaboration

Product knowledge

Job description

Chase is seeking an Associate Banker to represent our brand with warmth and hospitality. You will greet clients as they enter the branch, welcome them, and use a tablet to manage lobby flow and scheduling, delivering a consistently friendly experience.

You will assist with account openings, servicing, and everyday transactions, while guiding clients to digital solutions like the Chase Mobile App. By listening attentively and collaborating with branch teammates, you will help clients achieve