Client-First Banker: Build Relationships with Tech Solutions

JPMorgan Chase & Co.; St. Louis (MO); On-site; USD 38,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. in St. Louis is seeking an Associate Banker to welcome clients and deliver attentive service using mobile and online tools. You will help clients reach their financial goals by understanding their needs and offering tailored solutions.

You will support account openings, service existing relationships, and guide clients in using Chase apps and self-service options, while collaborating with branch teammates to ensure a seamless, friendly experience.

Qualifications

• Experience in client service or similar setting.
• Ability to greet and assist clients professionally.
• Basic understanding of banking products and services.
• Willingness to learn Chase technology solutions.

Responsibilities

• Create a welcoming environment by greeting clients entering the branch and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new accounts per policies.
• Educate clients on day-to-day banking transactions including use of Chase Mobile, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Assist with branch operations and cash handling while following bank procedures.

Skills

Client service excellence

Relationship building

Effective communication

Problem solving

Team collaboration

Adaptability

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in St. Louis is seeking an Associate Banker to welcome clients and deliver attentive service using mobile and online tools. You will help clients reach their financial goals by understanding their needs and offering tailored solutions.

You will support account openings, service existing relationships, and guide clients in using Chase apps and self-service options, while collaborating with branch teammates to ensure a seamless, friendly experience.