Client-First Banker: Build Relationships with Tech

JPMorgan Chase; Redwood City (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

On-site wellness centers

Tuition reimbursement

Mental health support

Job summary

JPMorgan Chase in Redwood City is seeking an Associate Banker to deliver welcoming, attentive service while helping clients achieve their financial goals. You will utilize Chase Mobile, Chase.com and ATMs to support day-to-day banking and open new accounts as part of a collaborative branch team.

The role emphasizes building trusted relationships, educating clients on products, and ensuring compliance with policies and regulatory requirements in a fast-paced environment.

Qualifications

• Experience delivering attentive, friendly service to clients.
• Ability to build trusted relationships with clients.
• Clear, polite communication and active listening.
• Strong problem-solving with attention to detail.
• Team-oriented approach to delivering seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them to services.
• Open accounts and perform account servicing in compliance with policies and regulations.
• Assist clients with day-to-day banking using Chase Mobile App, Chase.com and ATMs.
• Build meaningful client relationships by listening, asking questions, and offering solutions.
• Support branch operations including cash handling while following bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Education

High school diploma or GED

Job description

JPMorgan Chase in Redwood City is seeking an Associate Banker to deliver welcoming, attentive service while helping clients achieve their financial goals. You will utilize Chase Mobile, Chase.com and ATMs to support day-to-day banking and open new accounts as part of a collaborative branch team.

The role emphasizes building trusted relationships, educating clients on products, and ensuring compliance with policies and regulatory requirements in a fast-paced environment.