Client-First Banker: Build Relationships & Tech Solutions

JPMorgan Chase; Fort Wayne (IN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is a leading financial services firm focused on creating memorable experiences for clients and employees. As an Associate Banker, you will represent the brand with hospitality, delivering solutions to help clients achieve financial goals.

You will build trusted client relationships, share product knowledge, and work with the branch team to ensure exceptional service and adherence to policies and regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to quickly learn products, services and procedures.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service to clients as they enter the branch.
• Exceed client expectations by providing account servicing and maintenance and opening new accounts.
• Educate clients on day-to-day banking and technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge with the team.
• Perform branch operations which may include managing cash devices while following bank policies.

Skills

Client service

Relationship building

Communication

Teamwork

Attention to detail

Tech-savvy

Education

High school diploma or GED

Job description

Chase is a leading financial services firm focused on creating memorable experiences for clients and employees. As an Associate Banker, you will represent the brand with hospitality, delivering solutions to help clients achieve financial goals.

You will build trusted client relationships, share product knowledge, and work with the branch team to ensure exceptional service and adherence to policies and regulatory requirements.