Client-First Banker | Build Relationships & Solve Finances

JPMorganChase; Saint Petersburg (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

Chase is seeking an Associate Banker to deliver hosting and attentive service, drive client relationships, and educate on digital banking tools across branches in the United States. You will open accounts, assist with transactions, and support branch operations while ensuring compliance with policies and regulations.

The role emphasizes empathy, proactive client engagement, and teamwork within a diverse, inclusive environment supported by Chase's broad financial solutions.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Exceed client expectations through account servicing, maintenance and new accounts.
• Educate clients on day-to-day banking and self-service options like the Chase Mobile App and ATMs.
• Build relationships by listening, asking questions and sharing product knowledge.
• Perform branch operations including cash devices while following bank policies.

Skills

Client service

Relationship building

Communication

Problem resolution

Teamwork

Product knowledge

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

Job description

Chase is seeking an Associate Banker to deliver hosting and attentive service, drive client relationships, and educate on digital banking tools across branches in the United States. You will open accounts, assist with transactions, and support branch operations while ensuring compliance with policies and regulations.

The role emphasizes empathy, proactive client engagement, and teamwork within a diverse, inclusive environment supported by Chase's broad financial solutions.