Client-First Banker: Build Relationships & Banking Solutions

JPMorgan Chase & Co.; Houston (TX); On-site; USD 38,000 - 62,000; Full time

Job summary

JPMorgan Chase & Co. in Houston seeks an Associate Banker who will represent the Chase brand, deliver welcoming service, and use cutting-edge digital tools to support clients' financial goals.

You will greet clients, open accounts, educate on Chase Mobile App and Chase.com, build trusted relationships, and assist with branch operations with accuracy and integrity to help the branch achieve success. This role emphasizes listening, empathy, cross-selling appropriate solutions, and complying with

Qualifications

• Ability to put clients first and exceed expectations with friendly service.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues quickly with attention to detail.
• Ability to collaborate with the team to deliver seamless service.
• Ability to learn products, services, and procedures quickly.
• Client service experience or comparable experience.
• High school diploma or GED.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow with a tablet, and handling check-ins.
• Open new accounts and provide account servicing while following policies and regulations.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build trusted relationships by listening, asking questions, and offering product knowledge.
• Assist with branch operations including cash handling and vault/ATM duties.

Skills

Client service

Relationship building

Communication

Team collaboration

Problem solving

Learning quickly

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Houston seeks an Associate Banker who will represent the Chase brand, deliver welcoming service, and use cutting-edge digital tools to support clients' financial goals.

You will greet clients, open accounts, educate on Chase Mobile App and Chase.com, build trusted relationships, and assist with branch operations with accuracy and integrity to help the branch achieve success. This role emphasizes listening, empathy, cross-selling appropriate solutions, and complying with