Client-First Banker & Tech-Savvy Advisor

JPMorganChase; Baltimore (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering attentive service, and leveraging the latest banking technology to help clients reach their financial goals.

This role involves greeting clients, servicing and opening accounts, educating on the Chase Mobile App and online tools, and collaborating with the branch team to build trusted relationships and memorable experiences.

Qualifications

• High school diploma or GED required.
• Customer service experience or equivalent.
• Ability to greet clients and provide attentive service.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic with a tablet, and scheduling meetings.
• Exceed client expectations by servicing accounts and opening new accounts while following policies.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and partnering with team members to achieve financial goals.
• Perform branch operations, including cash devices, while following policies.

Skills

Client service experience

Strong communication

Relationship building

Team collaboration

Problem solving

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering attentive service, and leveraging the latest banking technology to help clients reach their financial goals.

This role involves greeting clients, servicing and opening accounts, educating on the Chase Mobile App and online tools, and collaborating with the branch team to build trusted relationships and memorable experiences.