Client‑Facing ServiceNow & AI Platform Lead

Volto Consulting; Minneapolis (MN); On-site; USD 120,000 - 150,000; Full time

Job summary

The role requires expertise in ServiceNow architecture, strong leadership skills, and the ability to interface with clients for effective solution delivery. Proficiency in AI-driven capabilities and experience in managing cross-functional teams are essential. Join us to drive innovation and operational excellence.

Qualifications

• Strong experience in ServiceNow platform architecture and implementation.
• Proven track record in client-facing roles for enterprise-scale transformation.
• Hands-on expertise in Now Assist and AI-driven ServiceNow capabilities.

Responsibilities

• Serve as the primary technical lead for AI-enabled ServiceNow transformation programs.
• Lead the design and deployment of Agentic AI use cases.
• Architect and implement solutions within the ServiceNow platform ecosystem.

Skills

ServiceNow platform architecture

AI-driven capabilities

Client-facing roles

Cross-functional delivery

Stakeholder management

Education

Enterprise architecture certifications such as TOGAF

Tools

Ansible

Job description

The role requires expertise in ServiceNow architecture, strong leadership skills, and the ability to interface with clients for effective solution delivery. Proficiency in AI-driven capabilities and experience in managing cross-functional teams are essential. Join us to drive innovation and operational excellence.