Client-Facing Project Manager, Financial Services

Infinite Computer Solutions; Nebraska; On-site; USD 90,000 - 130,000; Full time

Job summary

Fiserv is seeking an experienced Project Manager to lead client-facing implementations and professional services engagements. The role requires coordinating project plans, budgets, and cross-functional teams to ensure successful delivery and client satisfaction.

Responsibilities include governance, timeline management, stakeholder communication, and continuous process improvements across Product, Development, and interfacing teams. Travel up to 15% may be required.

Qualifications

• Bachelor's degree or equivalent military experience.
• 3+ years of project management or project engineer experience, preferably in the Financial Institution or related field
• Prior experience managing implementation and/or professional services projects
• Hands-on experience working with external clients during project delivery

Responsibilities

• Provide a holistic view of the overall project to the organization and all stakeholders
• Define the overall scope by building and maintaining a consolidated timeline
• Identify and communicate dependencies and impacts to ensure ongoing control
• Define governance, outline roles, responsibilities, decision rights, and critical issue paths
• Ensure success criteria are defined upfront to promote alignment and actively lead to expected outcomes
• Actively communicate progress on an ongoing basis, ensuring visibility throughout the lifecycle
• Problem resolution to include root cause analysis and recommendations to institutionalize improvements in project execution and delivery processes
• Develop relationships with client personnel that foster strong ties
• Communicate effectively with clients to identify needs and evaluate business solutions
• Adhere to the Project Management processes
• continually seek opportunities to increase client satisfaction and deepen client relationships
• Consistently deliver high-quality services to internal and external clients
• Deliver informative, well-organized presentations to clients and internal teams
• Collaborate with Loan Director/Flex product teams and as well as all related Fiserv business areas to meet One Fiserv objectives

Skills

PMP certification

Client implementations

Attention to detail

Multi-tasking

Banking industry

Communication skills

Education

Bachelor's degree

Job description

Fiserv is seeking an experienced Project Manager to lead client-facing implementations and professional services engagements. The role requires coordinating project plans, budgets, and cross-functional teams to ensure successful delivery and client satisfaction.

Responsibilities include governance, timeline management, stakeholder communication, and continuous process improvements across Product, Development, and interfacing teams. Travel up to 15% may be required.