Client-Facing Onsite Systems Support Engineer

Global Data Consultants, LLC; Chambersburg (Franklin County); On-site; USD 60,000 - 85,000; Full time

Job summary

Global Data Consultants is seeking a Systems Support Engineer to work onsite in Chambersburg, PA, supporting SMB clients across diverse environments and traveling to client sites as required. The role involves troubleshooting, maintaining, and optimizing Windows networks and server components, with mentorship to team members.

The ideal candidate will emphasize clear, business-friendly communication, hands-on IT support, and a willingness to broaden infrastructure skills through varied

Qualifications

• 3+ years of IT support experience.
• 2+ years of desktop support, including installing, upgrading, and managing Microsoft desktop environments.
• Experience working directly with end users in a client-facing capacity.
• Experience imaging, updating, and patching laptops and desktops.
• Familiarity with phone systems and mobile device support.
• Strong communication and customer service skills.

Responsibilities

• Provide technical oversight and guidance to businesses involving their operation of network components. desktops, laptops, wireless devices, firewalls/routers, printers, monitors, projectors, etc.
• Install, configure, and maintain operating systems, software applications, and hardware.
• Strong knowledge of Windows environments, networking, and system administration.
• Diagnose and resolve hardware, software, and network issues in a timely manner.
• Plan and assist with infrastructure upgrades, migrations, and deployments.
• Translate technical concepts into clear, business-friendly recommendations.
• Build strong client relationships through professional communication and trust.
• Background supporting Microsoft Server and networking technologies.

Skills

IT support

Desktop support

Customer service

Networking

Education

Bachelor’s degree in IT related field

Experience with large networks

Experience with Networking and Server Background

CompTIA A+/Network+/MCSA

Tools

Microsoft Windows

Server administration

Job description

Global Data Consultants is seeking a Systems Support Engineer to work onsite in Chambersburg, PA, supporting SMB clients across diverse environments and traveling to client sites as required. The role involves troubleshooting, maintaining, and optimizing Windows networks and server components, with mentorship to team members.

The ideal candidate will emphasize clear, business-friendly communication, hands-on IT support, and a willingness to broaden infrastructure skills through varied