Client-Facing Legal Tech Disputes Support

Opus 2; Pittsburgh (Allegheny County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401k contribution

21 days annual holidays

Healthcare, Dental and Vision

Life and disability insurance

Mindfulness sessions

Volunteer leave

Job summary

Opus 2 is searching for an E-Bundle Disputes Support member to join the Solution Operations team in Pittsburgh. This role involves direct client interaction, providing support on electronic bundle management in various legal settings.

We're looking for an enthusiastic individual with strong communication and problem-solving skills who can thrive in a fast-paced environment. The successful candidate will manage electronic documentation, liaise with legal teams, and ensure smooth operations during

Qualifications

• Proficiency in Microsoft Office applications, particularly Excel.
• Experience in a professional, client-facing support role, preferably in legal tech.
• Strong attention to detail and ability to work under pressure.

Responsibilities

• Provide hands-on disputes technology support managing electronic documentation.
• Liaise with solicitors and barristers to resolve technical queries.
• Perform quality checks on tasks across multiple matters.
• Ensure efficient management of internal communications and team inbox.

Skills

Client-facing support

Technical troubleshooting

Communication skills

Microsoft Office proficiency

Attention to detail

Problem-solving skills

Tools

Microsoft Excel

Adobe Acrobat

Job description

Opus 2 is searching for an E-Bundle Disputes Support member to join the Solution Operations team in Pittsburgh. This role involves direct client interaction, providing support on electronic bundle management in various legal settings.

We're looking for an enthusiastic individual with strong communication and problem-solving skills who can thrive in a fast-paced environment. The successful candidate will manage electronic documentation, liaise with legal teams, and ensure smooth operations during