Client-Facing Lab Coordinator

Eurofins BioPharma Product Testing North America; Columbia Township (MO); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Comprehensive medical coverage

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA BioPharma Services is seeking a Lab Coordinator to coordinate laboratory studies and testing activities from start to finish, ensuring timelines and client requirements are met. You will manage study records, schedules, and documentation in LIMS, CRM, and related systems, while serving as the main client liaison.

The role requires a highly organized professional with experience in laboratory operations, client services, and cross-functional coordination.

Qualifications

• Bachelor's degree in Chemistry, Biology, Biochemistry, Pharmaceutical Sciences, Chemical Engineering, or a related scientific field.
• Minimum 2 years of experience in a laboratory, scientific operations, sample management, client services, project coordination, or related environment.
• Authorization to work in the United States indefinitely without restriction or sponsorship.

Responsibilities

• Coordinate laboratory studies and testing activities from initiation through completion, ensuring timelines, deliverables, and client expectations are met.
• Review quotations, purchase orders, protocols, methods, specifications, and client instructions to establish study requirements and ensure accurate execution.
• Create and maintain study records, schedules, and project documentation within LIMS, CRM, and other designated systems.
• Verify samples, materials, methods, specifications, and laboratory resources are available and prepared prior to study initiation.
• Serve as a primary point of contact for clients by providing routine updates, facilitating communication, and ensuring timely resolution of questions and concerns.
• Coordinate activities between laboratory operations, quality assurance, sample management, stability, business development, finance, and other supporting teams.
• Monitor study progress, turnaround times, milestones, and deliverables while identifying and communicating potential delays or risks.
• Assist with scope tracking, change requests, and purchase order management to ensure work is aligned with client expectations and approved agreements.
• Support invoicing activities and help resolve billing discrepancies as needed.
• Maintain complete, accurate, and audit-ready documentation in accordance with company procedures and quality standards.
• Troubleshoot routine operational issues and elevate concerns appropriately to ensure efficient study execution.
• Provide cross-functional support and coverage for team members as needed.

Skills

Organizational skills

Communication

Problem-solving

Client coordination

Multitasking

Documentation accuracy

Education

Bachelor's degree in Chemistry, Biology, Biochemistry, Pharmaceutical Sciences, Chemical Engineering, or a related scientific field

Tools

LIMS

CRM systems

Microsoft Office

Job description

Eurofins USA BioPharma Services is seeking a Lab Coordinator to coordinate laboratory studies and testing activities from start to finish, ensuring timelines and client requirements are met. You will manage study records, schedules, and documentation in LIMS, CRM, and related systems, while serving as the main client liaison.

The role requires a highly organized professional with experience in laboratory operations, client services, and cross-functional coordination.