Lab Operations Specialist — Client-Facing & Cross-Functional

Eurofins; Columbia Township (MO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid vacation and holidays

Life and disability insurance

Job summary

Eurofins USA BioPharma Services in Columbia, MO is seeking a Lab Operations Specialist to support execution of laboratory testing programs and client projects. This role serves as a critical link between clients, laboratory staff, quality teams, and operations, coordinating priorities and ensuring studies are executed on schedule.

The ideal candidate will have a scientific background, strong organizational skills, and experience with laboratory workflows, documentation in LIMS, and

Qualifications

• Bachelor’s degree in a related scientific discipline.
• Minimum of 2 years of professional laboratory/operations experience.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Authorization to work in the United States indefinitely without restriction or sponsorship.

Responsibilities

• Review client requests, quotations, purchase orders, protocols, methods, specifications, and related documentation to ensure study requirements are clearly established and understood.
• Create and maintain accurate project records within LIMS, client management systems, and other operational databases.
• Coordinate study initiation activities, ensuring samples, methods, reference materials, specifications, and required resources are available prior to project launch.
• Serve as a primary point of contact for assigned clients and provide regular communication regarding project status, timelines, and deliverables.
• Lead client meetings and maintain clear documentation of decisions, action items, and project updates.
• Collaborate with Laboratory Operations, Quality Assurance, Sample Management, Stability Services, Finance, Business Development, and other support groups to facilitate successful project execution.
• Monitor timelines, milestones, deliverables, and open action items while proactively identifying and communicating potential risks.
• Review project scope and identify changes in client requirements, supporting change management and commercial review processes as needed.
• Assist with invoice review, billing milestone tracking, and resolution of routine discrepancies.
• Resolve operational issues using established procedures and elevate concerns appropriately when additional support is required.
• Maintain complete, accurate, and audit-ready project documentation.
• Provide cross-functional support and backup coverage for team members when required.
• Contribute to continuous improvement initiatives that enhance laboratory efficiency, communication, and client satisfaction.

Skills

Strong organizational skills

Excellent written and verbal komunik?

Attention to detail

Education

Bachelor's degree in Chemistry, Biochemistry, Biology, Pharmaceutical Sciences, Chemical Engineering, or related scientific discipline

Tools

LIMS

eLIMS

Empower

EtQ

TrackWise

Job description

Eurofins USA BioPharma Services in Columbia, MO is seeking a Lab Operations Specialist to support execution of laboratory testing programs and client projects. This role serves as a critical link between clients, laboratory staff, quality teams, and operations, coordinating priorities and ensuring studies are executed on schedule.

The ideal candidate will have a scientific background, strong organizational skills, and experience with laboratory workflows, documentation in LIMS, and