Client-Facing IT Consultant - Windows & Cloud Expert

WorkSmart (Germany); Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Overtime pay (Fluctuating Work Week)

Health, Dental, Vision insurance

Short- and Long-Term Disability

401(k) with corporate match

Wellbeing reimbursement

Volunteer days

Job summary

WorkSmart (Germany) seeks IT professionals to help clients support, manage, and plan their IT infrastructure, primarily in Windows environments for small businesses.

The role combines remote and on-site service, with four days per week at client sites in Charlotte, including infrastructure reviews, project advisement, and strategic planning with the WorkSmart team. Excellent communication and documentation skills are required.

Qualifications

• On-site work with clients and willingness to travel up to 80% of the time.
• 3–5 years administering Windows servers (Exchange & SQL).
• 3–5 years providing user support in a corporate environment.
• 3–5 years managing network equipment (firewalls, routers, switches).
• 3–5 years administering Office 365 (Mail, OneDrive, SharePoint).
• 3–5 years administering and troubleshooting virtual environments.
• 1–5 years Azure experience is a plus.
• Excellent communication and documentation skills; eagerness to learn.

Responsibilities

• Provide remote and on-site IT support to clients.
• Perform infrastructure reviews and advise on projects.
• Contribute to strategic planning with WorkSmart and clients.
• Occasional on-call responsibilities.
• Travel to client sites as required.
• Work at client sites four days per week in Charlotte.

Skills

Windows Server administration

Exchange & SQL administration

User support in corporate environment

Network equipment management

Office 365 administration

Virtualization administration

Azure experience

Client-facing communication

Documentation & record-keeping

Job description

WorkSmart (Germany) seeks IT professionals to help clients support, manage, and plan their IT infrastructure, primarily in Windows environments for small businesses.

The role combines remote and on-site service, with four days per week at client sites in Charlotte, including infrastructure reviews, project advisement, and strategic planning with the WorkSmart team. Excellent communication and documentation skills are required.