IT Consultant II

WorkSmart (Germany); Charlotte (NC); Ibrido; USD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, Dental, and Vision insurance

401(k) with corporate match

Wellbeing reimbursement

Volunteer days

Descrizione del lavoro

WorkSmart is seeking an IT infrastructure professional to support multiple corporate clients. The role combines on-site and remote work, focusing on Windows environments, Exchange and SQL administration, and Office 365.

Candidates should handle client interaction with calm confidence and be prepared for significant local travel. Ideal candidates have 3–5 years of relevant experience, strong communication and documentation skills, and a willingness to learn new technologies.

Competenze

• Needs 3–5 years administering Windows servers including Exchange & SQL
• 3–5 years providing user support in a corporate environment
• 3–5 years managing network equipment (firewalls, routers, switches)
• 3–5 years administering and troubleshooting Office 365 environments (Mail, OneDrive, SharePoint)
• 3–5 years administering virtual environments
• Azure experience is a plus

Mansioni

• Work on-site directly with clients while also supporting remotely
• Provide infrastructure review and project advisement for clients
• Assist in strategic planning with WorkSmart team and clients
• Handle limited on-call responsibilities
• Travel to client sites (local travel around 80%)

Conoscenze

Communication

Documentation

Learning agility

Windows server administration

Exchange & SQL administration

User support

Network equipment management

Office 365 administration

Virtualization

Azure (nice to have)

Strumenti

Exchange Server

SQL Server

Office 365

Azure

Virtualization (Hyper-V/VMware)

Descrizione del lavoro

Description

We're looking for IT professionals who will thrive working with multiple corporate clients to help them support, manage, and plan their IT infrastructure. Mainly operating in Windows environments, most of our clients are small businesses with little or no IT expertise in-house. We're not just looking for the best technical talent, we're also looking for folks who interact well with users - whether they're administrative staff or the business owner!

This position provides service to our clients both remotely and on-site. Duties include infrastructure review, project advisement, strategic planning in conjunction with the WorkSmart team and clients, and limited on-call responsibilities.

Requirements

The ideal candidate will be able to work on-site directly with clients, giving an impression of calm confidence even when encountering unexpected challenges or new technology.

• Willingness to travel to client sites (80% local travel)
• 3-5 years administering Windows servers, including Exchange & SQL
• 3-5 years providing user support in a corporate environment
• 3-5 years managing network equipment (firewalls, routers, switches, etc.)
• 3-5 years administering and troubleshooting Office 365 environments (Mail, OneDrive, SharePoint)
• 3-5 years administering virtual environments
• 1-5 years of Azure experience is a plus

You’ll also need:

• Excellent communication (written and oral) skills
• Excellent documentation and record-keeping skills
• The desire and ability to learn new technology

Employees will work at client sites, in our office, and remotely.

Benefits

This is a full-time salaried position with excellent benefits.

• Overtime pay, even though it is a salaried position (Fluctuating Work Week)
• Health, Dental, and Vision insurance
• Short- and Long-Term Disability, plus Basic Life, at no cost to you
• 401(k) with corporate match
• Wellbeing reimbursement
• Up to 4 paid days per year for volunteer activities

Core Values

Our core values define our culture and how we approach working with clients, hiring new teammates, and rewarding each other, and they even allow us to consider when someone is not a good fit. We all use these core values as a filter through which we make decisions. By embodying these values as an organization and as individuals, we will continue to grow and succeed.

Be Curious

We embrace curiosity as a driver of growth and innovation. Being curious means asking questions, seeking new perspectives, and continuously learning. It’s about challenging assumptions, exploring possibilities, and staying open to change.

Be A Good Steward

We responsibly manage the resources entrusted to us—time, talent, capital, and relationships with care and integrity. Being a good steward means acting with long-term vision, making thoughtful decisions, and leaving things better than we found them.

Put People First

We prioritize people in every decision and interaction. By leading with empathy, respect, and care, we create a culture where individuals feel valued, supported, and empowered to thrive. When people come first, everything else follows.

Be Accountable

We take ownership of our actions and outcomes. Being accountable means following through on commitments, learning from mistakes, and holding ourselves to the highest standards of integrity and performance. We own the results—good or bad—and strive to continuously improve.