Client-Facing Implementation Project Manager

FlexTrade; Village of Great Neck (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

FlexTrade Systems, Inc. is seeking an Implementation Project Manager to join our Client Services team.

You will oversee the full project life cycle for new client onboarding and ongoing implementations, coordinating with clients’ trading desks and technology teams to deliver on time and within scope. You will manage multiple client engagements across asset classes, translate client priorities into detailed plans, and ensure clear communication and documentation throughout the project.

Qualifications

• 3–5 years of industry experience in project/product/implementation management.
• Experience with front office trading account management and/or project management.
• Strong understanding of trading platforms on buy or sell side.
• Knowledge of equities, FX and/or FI trading workflows.
• Excellent ability to manage day-to-day projects but also keeping an eye on the big picture.
• Work effectively in a fast paced, high-energy team-oriented environment in both independent and collaborative working environments.
• Proven experience understanding and defining complex workflows.
• Demonstrated history of scoping engagements and gathering requirements.
• Demonstrated history of solving complex problems with a keen eye for detail and a meticulous level of precision.

Responsibilities

• Manage the implementation of new or existing clients in line with our standard operating procedures.
• Fulfill existing client’s requirements and provide timelines.
• Ensuring our new clients are implemented on time and under budget.
• Working with internal teams on implementation related items to ensure we deliver in line with our commitments.
• Developing detailed project plans and timelines, driving them to completion through agreement with the client and support from internal teams where necessary.
• Owning each assigned complex and strategic engagement, acting as the primary day-to-day management point person working across multiple internal groups driving tasks through to completion within tight deadlines.
• Driving transparency and consistency by clear communication and production of engagement-specific documentation.
• Leveraging domain expertise and relationship skills to build and maintain credible relationships with clients.
• Monitor implementation progress and reporting to senior management
• Keep all internal and external stakeholders updated on the progress of projects
• Communicate Confidently project status and raise alerts
• Have strong understanding of buy-side EMS workflows.
• Run quarterly reviews alongside the senior management team with client’s senior stakeholders

Skills

Project management

Client management

Trading workflows

Front office trading

Requirements gathering

Cross-functional collaboration

Job description

FlexTrade Systems, Inc. is seeking an Implementation Project Manager to join our Client Services team.

You will oversee the full project life cycle for new client onboarding and ongoing implementations, coordinating with clients’ trading desks and technology teams to deliver on time and within scope. You will manage multiple client engagements across asset classes, translate client priorities into detailed plans, and ensure clear communication and documentation throughout the project.