Client-Facing Field Operations Lead

LHH

Greenville, Spartanburg, Anderson (SC, SC, SC)

In loco

USD 70.000 - 80.000

Tempo pieno

2 giorni fa

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Vantaggi offerti da questo lavoro

Medical, dental, vision, and other福利

Descrizione del lavoro

LHH seeks an Operations Manager for Client Services and Field Operations to lead a major client portfolio in the Greenville market. This highly visible role focuses on client relationships, operational execution, team leadership, and delivering service excellence across locations.

You will spend most of your time meeting clients, visiting sites, supporting Project Managers, and ensuring regional operational success.

Competenze

3+ years in operations or related leadership roles.
Strong customer-facing communication and relationship management.
Ability to travel within Greenville market and work independently.
Professional, polished presence with strong problem-solving.
Flexibility for early morning, evening, or off-hours meetings.

Mansioni

Lead day-to-day operations across multiple client locations.
Coordinate with 2-3 Project Managers over ~45 frontline employees.
Build relationships with client stakeholders through face-to-face interactions.
Conduct site visits and operational reviews to ensure service quality and compliance.
Resolve client concerns quickly and professionally.
Monitor staffing, performance, quality metrics and efficiencies.
Partner with leadership on continuous improvement initiatives.