Client-Facing Banking Specialist (Teller & Platform)

First Horizon Bank; Orlando (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical with wellness incentives

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

More -- FirstHorizon.com/First-Horizon

Job summary

First Horizon Bank in Orlando is seeking a Customer Service Associate to provide teller and platform support, processing deposits, opening accounts, and offering deposit products.

You will identify client needs through consultative conversations, cross-sell to deepen relationships, assist loan applications, resolve inquiries, and participate in training to stay current with products and policies.

Qualifications

• High school diploma or GED required.
• 3-5 years of experience recommended.

Responsibilities

• Provide teller and platform support to minimize client wait times.
• Open and process new deposit accounts and loans.
• Cross-sell and refer to bank partners to deepen relationships.
• Research and resolve client inquiries on account status and support outreach.
• Attend sales and product knowledge meetings to stay updated.

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

Coin counter

Job description

First Horizon Bank in Orlando is seeking a Customer Service Associate to provide teller and platform support, processing deposits, opening accounts, and offering deposit products.

You will identify client needs through consultative conversations, cross-sell to deepen relationships, assist loan applications, resolve inquiries, and participate in training to stay current with products and policies.