Banking Center Associate - Teller & Platform Specialist

First Horizon Bank; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

First Horizon Bank in Memphis, TN is seeking a customer-focused associate to provide teller and platform support, open accounts, and conduct outbound outreach to deepen client relationships. You will identify needs, recommend products, and help meet branch goals through proactive referrals.

The role emphasizes accurate transaction processing, client service excellence, and participation in ongoing training to stay updated on products and policies.

Qualifications

• Provide teller and platform support to minimize client wait times.
• Identify client needs and recommend appropriate bank products and services.
• Cross-sell to deepen client relationships and generate new business.

Responsibilities

• Provide teller and platform support during daily operations.
• Open checking/savings and other deposit accounts.
• Conduct outbound calls to clients and prospects during campaigns.
• Assist with loan applications and hand off processing where required.

Skills

Customer service

Sales

Outbound calls

Teller/Platform support

Cross-sell

Education

High school diploma or GED

Job description

First Horizon Bank in Memphis, TN is seeking a customer-focused associate to provide teller and platform support, open accounts, and conduct outbound outreach to deepen client relationships. You will identify needs, recommend products, and help meet branch goals through proactive referrals.

The role emphasizes accurate transaction processing, client service excellence, and participation in ongoing training to stay updated on products and policies.