Teller II: Customer-First Banking & Cross-Sell

1st-Source-Bank; Lafayette (IN); On-site; USD 32,000 - 46,000; Full time

Job summary

1st-Source-Bank seeks a customer-focused team member for its retail banking team in Lafayette, IN. Responsibilities include processing transactions, promoting bank products, and delivering exceptional service to every client.

You will balance cash, handle ATM/vault tasks, and participate in training while supporting branch goals and community initiatives. Strong communication and reliability are essential.

Qualifications

• Two to four years of retail banking experience preferred.
• Cash handling and balancing vault/ATM experience preferred.
• Strong customer service and sales orientation.
• Ability to cross-sell bank products and services.
• Excellent communication and time management skills.

Responsibilities

• Process financial transactions accurately and efficiently.
• Identify client needs, promote products, and refer to partners as needed.
• Build client loyalty and address clients by name.
• Balance cash drawer and complete end-of-day work.
• Comply with policies, procedures and applicable laws and training.

Skills

Cash handling

Customer service

Sales oriented

Cross-sell

Team player

Attention to detail

Time management

Communication

Problem resolution

Education

High School Diploma/GED

Tools

MS Office

Job description

1st-Source-Bank seeks a customer-focused team member for its retail banking team in Lafayette, IN. Responsibilities include processing transactions, promoting bank products, and delivering exceptional service to every client.

You will balance cash, handle ATM/vault tasks, and participate in training while supporting branch goals and community initiatives. Strong communication and reliability are essential.