Bank Teller & Customer Experience Specialist

The National Bank of Indianapolis; Indianapolis (IN); Presencial; USD 21 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Training provided

Equal opportunity employer

Resumo da oferta

The National Bank of Indianapolis seeks a Customer Service Representative to be the face of the branch, delivering prompt, accurate service at the teller window while building trusted relationships.

You will support staffing across our 13 banking centers, handle transactions, answer questions about accounts, and help clients understand products. Training is provided, and you will join a team that values excellence and integrity.

Qualificações

• High School Diploma or equivalent.
• Six months or more of cash handling experience preferred for entry-level candidates.
• Exceptional attention to detail with a high degree of accuracy.
• Strong communication and customer service skills with a professional demeanor.
• Excellent interpersonal skills with the ability to engage effectively with individuals from diverse backgrounds.
• Basic computer proficiency and familiarity with terminal systems.

Responsabilidades

• Deliver exceptional customer service by upholding the Bank's Culture of Excellence at all times.
• Operate a teller window efficiently, processing transactions accurately and timely.
• Handle checking and savings transactions, negotiable instruments, loan payments, and safe deposit box rentals.
• Provide clients with clear, accurate information about accounts, products, and services.
• Maintain strong knowledge of Bank products and services to identify opportunities for referrals and cross-selling.
• Balance cash and transactions daily, verifying totals with precision.

Conhecimentos

Cash handling

Customer service

Attention to detail

Communication

Computer skills

Team collaboration

Formação académica

High school diploma

Ferramentas

Banking terminal systems

Descrição da oferta de emprego

The National Bank of Indianapolis seeks a Customer Service Representative to be the face of the branch, delivering prompt, accurate service at the teller window while building trusted relationships.

You will support staffing across our 13 banking centers, handle transactions, answer questions about accounts, and help clients understand products. Training is provided, and you will join a team that values excellence and integrity.