Client-Facing AI Deployment Engineer - NYC Office

Rockstar; New York (NY); On-site; USD 175,000 - 215,000; Full time

Benefits offered by this job

Great healthcare coverage

Dinner provided at the office

Unlimited Celsius

Job summary

Rockstar is a client-facing technical role in NYC focused on deploying AI agents for manufacturing back-office functions. You will work directly with American manufacturers to translate messy requirements into actionable agent behaviors and reliable deployments.

You will own deployments end-to-end, from discovery through go-live, optimization, and ongoing improvements. In-person collaboration is expected five days a week in NYC.

Qualifications

• Experience prompting LLMs and building evals.
• Ability to map customer workflows into concrete requirements and SOPs.
• Experience deploying AI agents and monitoring performance.

Responsibilities

• Lead agent deployments from discovery to go-live and ROI measurement.
• Map complex customer workflows into requirements, SOPs, prompts, tools, and guardrails.
• Build evals and test cases to measure agent quality and guide iteration.
• Configure and launch agents, monitor performance, investigate failures, and improve reliability.
• Run customer workshops, communicate tradeoffs, and ensure deployments move forward.
• Learn complex domains quickly and advocate for customer needs with product and engineering.

Skills

LLM prompting

Agent deployment

Customer communication

Code writing

Requirements scoping

Job description

Rockstar is a client-facing technical role in NYC focused on deploying AI agents for manufacturing back-office functions. You will work directly with American manufacturers to translate messy requirements into actionable agent behaviors and reliable deployments.

You will own deployments end-to-end, from discovery through go-live, optimization, and ongoing improvements. In-person collaboration is expected five days a week in NYC.