Client-Facing Administrative Specialist I (Day-One Benefits)

Pacific Clinics; Glendora (CA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Benefits starting day one

401K employer match

Competitive time off

Job summary

Pacific Clinics in California is seeking an Administrative Support Specialist I to provide client-facing and administrative support. You will answer phones, manage schedules, organize files, prepare documents, and assist with various tasks in a fast-paced team setting.

The role requires excellent organization, strong communication, and the ability to handle confidential information. Bilingual skills may be beneficial, and proficiency with Microsoft Office is preferred.

Qualifications

• High school diploma or equivalent and 1+ year of relevant experience.
• 1 year of general office, clerical, or administrative experience preferred.
• Experience handling confidential information and working with diverse teams.
• Basic computer and data entry skills required.
• Experience in healthcare, nonprofit, or client-centered environment preferred.
• Microsoft Office Suite proficiency preferred.

Responsibilities

• Delivers effective, responsive client-facing assistance ensuring a professional and positive client service experience.
• Answers incoming calls, greets visitors, and provides basic information or directs inquiries appropriately.
• Assists with scheduling meetings, appointments, and maintaining department calendars.
• Prepares, copies, scans, and distributes documents, correspondence, and reports.
• Organizes and maintains files, records, and databases to ensure accuracy and accessibility.
• Performs data entry and updates information in spreadsheets or systems as directed.
• Assists with ordering office supplies and maintaining inventory.
• Provides general administrative support to staff, including mailing, filing, and routine clerical tasks.
• Completes assigned projects and tasks on time with attention to detail.
• Ensures confidentiality and proper handling of sensitive information.
• Helps maintain an organized and clean work area.
• Supports cross-departmental needs as directed by supervisor.
• May include communicating with and interpreting for clients in a language other than English
• Performs other related duties as assigned.

Skills

Customer service

Communication

Interpreting for clients

Data entry

Organizational skills

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Scheduling systems

Job description

Pacific Clinics in California is seeking an Administrative Support Specialist I to provide client-facing and administrative support. You will answer phones, manage schedules, organize files, prepare documents, and assist with various tasks in a fast-paced team setting.

The role requires excellent organization, strong communication, and the ability to handle confidential information. Bilingual skills may be beneficial, and proficiency with Microsoft Office is preferred.